Description

As an Associate in Trade Operations team , you'll be responsible to allocate daily transactions to Processors and monitor progress.

Job responsibilities

• Register and allocate daily transactions to Processors and monitor progress
• Perform double check and End of Day reconciliation to ensure all transactions are booked accurately and timely
• Provide technical guidance and training to Processors on complex transactions and provide operational guidance with regard to the management of the workflow
• Deal with external & internal affairs and participate in relevant projects and other ad hoc events as required
• Investigate, analyze and resolve complex customer enquiries / requirements to provide required solutions during the product life
• Ensure that all Customer Enquiries allocated to the team are handled in a timely and accurate manner, exercising sound judgement based upon knowledge and experience at all time
• Assist with reviews of unit processes, recommend / implement improvements as agreed
• Check/produce PBOC/ SAFE/NFRA report

Required qualifications, capabilities, and skills

• Minimum 5 years of Trade Finance working experience at foreign bank
• Solid understanding of relevant PBOC/SAFE/NFRA regulation
• Deep knowledge UCP Rules, international trade and OFAC regulations
• Ability to communicate effectively at all levels
• Good customer contact techniques
• Fluent in English and Mandarin
• Able to handle multiple tasks at the same time

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.