Description

Global Security (GS) safeguards the firm's employees and assets by developing and enforcing security policies, ensuring compliance, and managing security operations for ATMs, and branch locations. The Technical Security (TS) team supports these efforts by designing, implementing, and maintaining advanced physical security systems, including access control, intrusion detection, alarm monitoring, and video surveillance, in partnership with stakeholders across Global Security, Real Estate, the Consumer LOB, and Global Technology.

As a Technical Security Project Manager within our Global Security , you'll lead the deployment and enhancement of advanced physical security technologies for our Consumer/Retail ATM network across North America. In this role, you will manage multiple technical security projects, oversee ATM security initiatives, and collaborate with internal teams and external vendors to deliver effective security solutions. You'll be responsible for developing security plans, maintaining project documentation, preparing executive reports, and ensuring projects are completed on time and within budget. The ideal candidate brings strong project management skills, technical expertise in physical security systems, and a proactive, solutions-oriented approach to safeguarding our employees and assets.

Job responsibilities

• Manage and deliver technical security projects for the Consumer/Retail ATM team across North America, focusing on the deployment and enhancement of physical security technologies.
• Oversee a portfolio of ATM security initiatives, ensuring projects are completed on time, within scope, and on budget.
• Coordinate with external vendors and managed service providers to implement security solutions, emphasizing value and effectiveness for ATM deployments nationwide.
• Develop and execute security plans, including device selection and deployment strategies.
• Participate in security assessments, project meetings, and cross-functional working groups.
• Maintain accurate project documentation and update project management databases.
• Prepare executive-level reports, track project milestones, and escalate issues as needed.

Required qualifications , capabilities and skills

• Proven ability to manage multiple projects simultaneously, from large-scale initiatives to smaller end-to-end projects.
• Strong organizational, strategic planning, and budgeting skills.
• General knowledge of ATM deployment, operations, and security.
• Proficiency in data management, including creating CSV files for system uploads.
• Experience preparing executive reports, tracking targets and budgets, and resolving project challenges.
• Ability to identify risks, support business continuity, and integrate with other technical security platforms.
• Experience leading technical security operations, strategy sessions, and product support groups.
• Familiarity with IT infrastructure, network architecture, Bluebeam, and AutoCAD.
• Demonstrated initiative, ownership, and accountability.
• Knowledge of physical security technologies such as PSIM, PIAM, PACS, VMS, intrusion detection, and alarm monitoring systems.
• Strong critical thinking and problem-solving abilities.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

\n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.\n
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\n The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.\n