Description

Our client, a leading international bank, is seeking an accomplished Head of KYC/CDD Operations and Transformation to spearhead its global financial crime operations and transformation agenda. This strategic leadership role will drive operational excellence across KYC, onboarding, periodic reviews, and screening activities; ensuring the bank's controls remain robust, efficient, and future-ready. The successful candidate will play a pivotal role in shaping the organisation's financial crime strategy, balancing regulatory compliance with a best-in-class client experience, and leading large, diverse teams across multiple regions.
What You'll Do

• Set the Strategic Direction: Define and deliver the financial crime middle office strategy, aligning with the bank's global compliance vision and regulatory expectations.
• Lead KYC & Onboarding Operations: Oversee end-to-end client due diligence processes for all customer segments, ensuring timely and high-quality onboarding and periodic reviews.
• Enhance Screening Capabilities: Drive operational excellence across transaction and name screening functions, leveraging AI, machine learning, and analytics to improve efficiency and accuracy.
• Strengthen Governance & Controls: Maintain robust policies, procedures, and reporting frameworks, ensuring full compliance with MAS and global regulatory standards.
• Drive Operational Performance: Lead large-scale onshore and offshore delivery hubs with clear KPIs, SLAs, and a culture of continuous improvement.
• Inspire and Lead Teams: Motivate and develop regional teams, fostering collaboration, accountability, and innovation.

What You'll Bring

• 15-20 years of progressive experience in Financial Crime, KYC/AML, or Compliance within leading financial institutions.
• Proven success in senior leadership roles , managing global or regional operations.
• Strong track record in transforming KYC/onboarding functions through automation and process optimization.
• Deep expertise in AML, KYC, Sanctions, and Screening operations .
• Solid understanding of global regulatory frameworks (FATF, OFAC, EU, MAS, FCA, etc.).
• Relevant professional certifications such as CAMS, CIA, or ACAMS are highly preferred.

Please reach out to Matthew Ng at MatthewN@charterhouse.com.sg for a confidential discussion.

Only successful candidates will be notified. EA License No: 16S8066 | Registration No. R1108941