Description

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

As a Specialty Product Associate within Trade & Working Capital Management, you lead the team responsible for end-to-end Import and Export Letter of Credit (LC) processing for global clients. You ensure every transaction is executed in line with JPMorganChase policies and ICC rules (UCP600/ISBP/URR/URC) while consistently meeting agreed SLAs. You manage daily execution through queue oversight, work allocation, stakeholder coordination, and timely escalation of risk or compliance concerns.

Job Responsibilities :

• Process and release Import LC issuances, Export LC advising/confirmation, and Import LC document checking for global clients
• Ensure transactions are completed in line with JPMorganChase policies and ICC rules (UCP600, ISBP, URR, URC)
• Deliver accurate, timely outcomes aligned to agreed SLAs and quality standards
• Monitor queues, allocate work, prioritize daily volumes, and manage pending follow-ups
• Identify red flags including OFAC/regulatory issues, AML concerns, and boycott-language breaches, and escalate for review
• Conduct daily huddles and meetings to share process updates and operational priorities
• Coordinate with global operations partners and manage leave planning, team goals, and ongoing performance feedback

Required qualifications, skills, and capabilities :

• Experience managing a team in an operations environment
• Working knowledge of ICC rules and frameworks including UCP600, ISBP, URR, and URC
• Subject matter expertise in LC issuance, advising/confirmation, and document checking processes
• Understanding of US regulations and OFAC compliance with strong oral and written communication skills

Preferred qualifications, skills, and capabilities :

• CDCS certification
• CITF certification
• Project management experience
• Experience with queue monitoring, work allocation, and workload prioritization in a global operating model

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.